Fulfillment & Refund Policy
At Lessons in Speech, we are committed to providing high-quality services that meet your needs. Below you’ll find the details regarding our refund and cancellation policies. Please read carefully before purchasing any of our services.
Services Provided:
- Developmental Coursework for Caregivers and Professionals
- Speech Evaluations
- Speech Therapy
- Consultations
Refund Policy:
- Developmental Coursework for Caregivers and Professionals:
- All course purchases are non-refundable after the course access has been granted. If you experience issues accessing the content, please contact us within 7 days of your purchase for assistance.
- Speech Evaluations:
- A full refund is available if the evaluation has not been scheduled. Once the evaluation is scheduled, cancellations or reschedules must be made at least 24 hours in advance to avoid a cancellation fee.
- If you decide to cancel the evaluation after it has been completed, refunds will not be issued.
- Speech Therapy:
- Therapy sessions are non-refundable once the session has been completed. If a session is canceled with at least 24 hours’ notice, a refund or rescheduling option will be provided.
- For missed sessions without prior notice, a fee equivalent to the full session cost will be charged.
- Consultations:
- Consultations are refundable only if canceled at least 48 hours before the scheduled appointment. Cancellations made within 48 hours will incur a fee of 50% of the scheduled consultation rate.
Cancellation Policy:
- If you need to cancel or reschedule any of the above services, please notify us as soon as possible:
- Developmental Coursework: No cancellation is required after purchase, but access issues should be communicated promptly.
- Speech Evaluations & Therapy: Cancellations or reschedules must be made at least 24 hours before the scheduled time to avoid any penalties or fees.
- Consultations: Cancellations or reschedules must be done at least 48 hours prior to the appointment.
Contact Information: For cancellations, questions, or issues related to your services, please reach out to us at nanettecote@gmail.com.
By purchasing our services, you agree to the terms of this fulfillment policy.
